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Privacy Policy

Your trust matters to us. This policy explains what information we collect, how we use it and the choices you have.

Introduction

Improve Home Design ("we", "our" or "us") respects your privacy. This Privacy Policy describes how we collect, use and safeguard personal information when you visit our website, contact us, or subscribe to our newsletter. By using this website you agree to the practices described below.

Information We Collect

We collect information you choose to share with us, including:

  • Contact details you submit through our contact form, such as your name, email address and phone number.
  • Project details you include in your message, such as the service you are interested in.
  • Newsletter details, such as your name, email address and service preferences.

We may also collect basic, non-identifying technical information — such as browser type and pages visited — to help us understand how our website is used and to improve it.

How We Use Your Information

  • To respond to your enquiries and provide consultations about our services.
  • To send you our newsletter and related renovation content, if you have subscribed.
  • To improve our website, services and customer experience.
  • To meet our legal and contractual obligations.

We never sell your personal information, and we do not use it for purposes unrelated to those described here.

Cookies

Our website may use cookies or similar technologies to remember preferences and understand site usage. You can adjust your browser settings to refuse cookies; the website will continue to function, though some conveniences may be reduced.

Sharing Your Information

We only share information with trusted partners who help us operate our website or deliver our services — for example, our newsletter provider — and only to the extent necessary. We may also disclose information where required by law.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration or disclosure. However, no method of transmission over the internet is completely secure, so we encourage you to share only what is necessary.

Your Choices

  • You may unsubscribe from our newsletter at any time using the unsubscribe page or the link included in any email we send.
  • You may ask us to update or remove the personal information we hold about you by emailing contact@improvehomedesign.com.
  • You may choose not to provide optional information; doing so may limit our ability to assist you.

Children's Privacy

Our website and services are intended for adults and are not directed at children. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise this page accordingly. Continued use of the website after changes are posted indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your information, please contact us at contact@improvehomedesign.com or visit our Contact Us page for more ways to reach us.